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1. Emergency Department patients who were treated in the following hospitals:

  • Baptist Medical Center (Jacksonville, FL)
  • Wolfson Children's Hospital (Jacksonville, FL)
  • Baptist Medical Center – Beaches (Jacksonville Beach, FL)
  • Baptist Medical Center – Clay (Fleming Island, FL)
  • Baptist Medical Center – Nassau (Fernandina Beach, FL)
  • Baptist Medical Center – South (Jacksonville, FL)
  • Flagler Hospital (St. Augustine, FL)

Should contact:
DuvaSawko (formerly Healthcare Billing Systems)
Pay to address: P.O. Box 11349
Daytona Beach, Florida 32120-1349

Patient Billing Inquiries: Toll Free (888) 311-8760
Or locally (386) 274-7800
Fax Line: (386) 274-7801


2. Emergency Department patients whose accounts have been moved to the collection agency:

  • Patients treated after 11/01/05 should contact:
    A/R Resources, Inc.
    Collection Agency Inquiries: Toll free 866-407-0444
    Fax Line: 267-464-0299

  • Patients treated before 11/01/05 should contact:
    Focus Financial Services
    Collection Agency Inquiries: 561-265-0402
    Fax Line: 561-243-2543


For any other billing inquiries, please contact
the ERG administrative office at:
(800) 936-5996
Or locally (904) 396-5682
Fax: 904-346-0864